Terms of service

OVERVIEW

Welcome to SnowyGlowy! Throughout the site, the terms “we”, “us” and “our” refer to SnowyGlowy. SnowyGlowy operates this website and store, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is hosted on Shopify Inc., which enables us to provide our products and Services to you.

By visiting our site, purchasing from us, or otherwise using our Services, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink, including our Privacy Policy and Refund Policy.

If you do not agree to these Terms, you may not access or use our Services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 1 - ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your devices. You accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, cancel orders, or limit purchases at our sole discretion.

SECTION 2 - PRODUCTS AND SERVICES

We make every effort to accurately display the colors, features, specifications, and details of our products. However, we do not guarantee that product descriptions, images, or other content are completely accurate, current, reliable, or error-free.

Actual product colors and appearance may vary depending on your device settings and screen display.

All products are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

Individual results and experiences with our products may vary.

SECTION 3 - ORDERS AND PAYMENT

Placing an order constitutes an offer to purchase.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unauthorized transactions, pricing errors, or product availability issues.

Orders cannot be canceled once they have been processed or shipped.

You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases, including applicable shipping fees and taxes.

If we cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy.

SECTION 4 - PRICING

Prices, discounts, promotions, and product availability are subject to change without notice.

Unless otherwise stated, prices displayed on our website do not include taxes, customs duties, import fees, or shipping costs.

We are not responsible for additional charges imposed by customs authorities, banks, or payment providers.

In the event of a pricing error, we reserve the right to cancel any affected orders.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events beyond our control.

Once an order has been handed to the shipping carrier, shipping operations are outside of our control.

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses or failed delivery attempts may be subject to additional shipping fees.

Risk of loss and title for products pass to the customer upon delivery to the carrier.

SECTION 6 - RETURNS AND REFUNDS

All returns and refunds are governed by our Refund Policy available on our website.

We reserve the right to refuse returns, refunds, or exchanges that do not comply with our policies.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, branding, and website design, is the property of SnowyGlowy or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, exploit, or otherwise use any content from our Services without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our Services may include links to third-party websites, applications, or services.

We are not responsible for the content, accuracy, policies, or practices of any third-party websites or services.

Your use of third-party services is entirely at your own risk.

SECTION 9 - SHOPIFY PLATFORM

Our store is powered by Shopify, which enables us to sell products and services to you.

However, all purchases are made directly with SnowyGlowy, not Shopify.

You agree that Shopify is not responsible for any aspect of any transaction between you and SnowyGlowy, including product issues, shipping delays, refunds, or disputes.

SECTION 10 - PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

SECTION 11 - USER CONTENT AND FEEDBACK

If you submit reviews, comments, suggestions, feedback, photos, videos, or other content to us, you grant SnowyGlowy a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, publish, modify, distribute, and display such content for commercial and marketing purposes.

You agree that your submissions will not violate any law or infringe on the rights of any third party.

We reserve the right to remove any content submitted to our Services at our sole discretion.

SECTION 12 - PROHIBITED USES

You may not use our Services:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To harass, abuse, threaten, or harm others

  • To distribute malicious code or spam

  • To attempt unauthorized access to our systems

  • To engage in fraudulent or deceptive activity

  • To scrape, copy, automate, or exploit the website without authorization

We reserve the right to terminate access to our Services for violations of these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or free from harmful components.

To the fullest extent permitted by law, SnowyGlowy disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, SnowyGlowy, its owners, employees, affiliates, partners, suppliers, contractors, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

This includes, without limitation, loss of profits, revenue, savings, data, goodwill, or replacement costs.

Our total liability for any claim relating to a product or Service shall not exceed the amount paid by you for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SnowyGlowy and its affiliates, employees, contractors, service providers, and partners from any claims, damages, liabilities, losses, or expenses arising out of:

  • Your breach of these Terms

  • Your misuse of the Services

  • Your violation of any law or third-party rights

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 17 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Chile, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the competent courts of Chile.

SECTION 18 - CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Changes will take effect immediately upon posting on this website.

It is your responsibility to review these Terms periodically.

SECTION 19 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

no-reply@snowyglowy.com

SnowyGlowy
Ocho Norte, 01520, 4780000, Temuco, AR, Chile