Shipping policy
Thank you for shopping with SnowyGlowy.
We are committed to providing a smooth and reliable shipping experience for our customers worldwide.
Order Processing
Orders are typically processed within 2–3 business days.
Please note that processing times may be longer during holidays, high-demand periods, or promotional events.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Shipping Times
Estimated delivery times after shipment are:
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United States: 4–8 business days
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Europe: 4–10 business days
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International Orders: 5–15 business days
Please note that these delivery estimates are not guaranteed and may vary depending on your location, customs processing, local postal services, weather conditions, or carrier delays.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, SnowyGlowy is not responsible for delays caused by:
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Customs clearance procedures
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Shipping carrier disruptions
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Weather conditions
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Incorrect shipping information
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High shipping volume periods
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Events beyond our reasonable control
Shipping times are estimates only and are not guaranteed.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your local government.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
SnowyGlowy is not responsible for delays caused by customs processing.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
We are unable to guarantee address changes once an order has been processed.
Lost, Stolen, or Delayed Packages
SnowyGlowy is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
If your package appears delayed or lost, please contact the shipping carrier first using your tracking information.
If you need additional assistance, you may contact us at:
Tracking Information
Tracking information may take several business days to update after shipment.
In some cases, tracking availability may vary depending on the destination country and shipping carrier.
Contact
For any shipping-related questions, please contact us at: